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Got Questions? 100% Guarantee

100% Satisfaction Guarantee & "No Hassle" 30 Day Return Policy

If for any reason you are not 100% satisfied with your surfboard or SUP purchase, return it within 30 days from the date of purchase and we will credit you 100% of your original sales amount (including the original shipping charge).

You can even try the board out and return it to us used. All we want is for you to be 100% satisfied with your purchase and to make sure it is the right board for you.

Details:
All shipping costs associated with the return are the responsibility of the customer.
Refunds issued on a board that has been used will be in the form of a store credit.
Limit one return per customer within 6-months.
If a new order is placed all shipping costs will apply to the new order.

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Volume

Knowing the volume of your sup is important in that it relates to your weight and what amount of volume is required to support your weight.

The metric system tells us: 1 liter of volume will float 1kg of weight.

However the amount of volume needed is relative to weight & skills. Thus we multiply a Skill Level Factor x our Weight in kilograms to get a recommended Volume in liters.

Skill Level Factor for Beginner = 2.0

Skill Level Factor for Intermediate = 1.7

Skill Level Factor for advanced = 1.3

Use this simple formula to find your target volume

(your weight in lbs x .44) x Skill Level Factor = Target Volume (Liters)

Example: You are a beginner looking at boards and you weight 195lbs. What volume is right for you?

(195lbs x .44) x 2 = 175

Board Volume (Liters) = 175

If you are a beginner rider and you weigh 195lbs. Your board should have a volume of at least 175 Liters to support your weight.

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Suggested Weight

We use the boards volume to compute how much weight each board can support for a given skill level.

These are general suggestions and other factors such a width and thickness determine how the board will support your weight.

As an example:

The 9'6 Classic has 127 liters of volume.

The suggested weight chart shows:

As a beginner your weight should not exceed 141 lbs

As an intermediate rider your weight should not exceed 166 lbs

As an advanced rider your weight should not exceed 217 lbs