If for any reason you are not 100% satisfied with your surfboard or SUP purchase, return it within 30 days from the date of purchase and we will credit you 100% of your original sales amount (including the original shipping charge).
You can even try the board out and return it to us used. All we want is for you to be 100% satisfied with your purchase and to make sure it is the right board for you.
First and foremost we are a company built by two lifelong surfers with a dream. Since 2004 this dream has been to make available the largest selection of the highest quality and highest value surfboards and Stand Up Boards in the industry. We are proud to have succeeded.
While this continues to be our dream, it is our GOAL to have 100% of our customers, 100% satisfied. We want to forge a relationship with all our past and future customers that will instill a level of trust and certainty that any product we sell comes with the same integrity, support and peace of mind that Isle Surfboards was founded on.
While we have chosen to concentrate on building better boards and providing outstanding customer service; some of our competitors have concentrated on self-proclaimed falsehoods, marketing smoke and mirrors and making false statements about competitors’ products.
Whether you buy from us or not, we are happy to save you some time and help you navigate all the different boards from all the different companies. We feel it is important that you purchase from a company you like and trust and not from a marketing company selling limited sizes of floating billboards and making false claims.
Please give us a call at 888-569-7873 if we can help in any way!
Volume
Knowing the volume of your sup is important in that it relates to your weight and what amount of volume is required to support your weight.
The metric system tells us: 1 liter of volume will float 1kg of weight.
However the amount of volume needed is relative to weight & skills. Thus we multiply a Skill Level Factor x our Weight in kilograms to get a recommended Volume in liters.
Skill Level Factor for Beginner = 2.0
Skill Level Factor for Intermediate = 1.7
Skill Level Factor for advanced = 1.3
Use this simple formula to find your target volume
(your weight in lbs x .44) x Skill Level Factor = Target Volume (Liters)
Example: You are a beginner looking at boards and you weight 195lbs. What volume is right for you?
(195lbs x .44) x 2 = 175
Board Volume (Liters) = 175
If you are a beginner rider and you weigh 195lbs. Your board should have a volume of at least 175 Liters to support your weight.
Suggested Weight
We use the boards volume to compute how much weight each board can support for a given skill level.
These are general suggestions and other factors such a width and thickness determine how the board will support your weight.
As an example:
The 9'6 Classic has 127 liters of volume.
The suggested weight chart shows:
As a beginner your weight should not exceed 141 lbs
As an intermediate rider your weight should not exceed 166 lbs
As an advanced rider your weight should not exceed 217 lbs